

KOHLER India‘s Sanitaryware Products (Sanitary Ware like Lavatories, Toilets, etc.), Faucets Products (Valve, lavatory faucet Bath and Shower etc.) and Bathing Products (Bath Tubs, Whirlpools, Bubble Massages, etc.) used in normal residential and non-residential commercial settings are warranted to be free of defects in the material and workmanship for the period of time set forth in t he warranty coverage chart as detailed below, commencing from date of sale of Kohler India’s Faucet, Sanitaryware and Bathing* Products to the original purchaser (“warranty period”).
Warranty Chart - Sanitaryware and Bathing Products | ||||||
---|---|---|---|---|---|---|
Products | Residential Use | Commercial Use | ||||
Vitreous China | 10 Years | 5 Years | ||||
Acrylic | 5 Years | 3 Years | ||||
Cast Iron | 10 Years | 10 Years | ||||
In-wall Tank Warranty on Spare parts* of In-wall tank - 2 Years |
10 Years | 5 Years | ||||
Toilet Seat & Pure Clean | 2 Years | 1 Years | ||||
Electrical/Electronic Components Electrical/ Electronic Components such as Sensor/ Motor/ Pump/ Solenoid Valve/ Heater/ Circuits Boards/ Blower Controller are considered as Electronic/Electric Components/ Chroma therapy lights |
1 Years | 6 Months | ||||
Fittings Fittings comprises of spares/accessories of Faucet, Sanitaryware and Bathing Products and include such as Fill Valve Assembly, Flush Valve Assembly, Jets, Dial Trim, Washer |
2 Years | 1 Years |
*Warranty on spare parts for InstaFlush Series of In-Wall Tank is 5 Years
Warranty Chart Faucets | ||||||
---|---|---|---|---|---|---|
Products | Residential Use | Non Residential Commercial Use | ||||
CP Finish | Vibrant PVD | CP Finish | Vibrant PVD | |||
Kohler Faucets | 10 Years | 12 Years | 5 Years | 5 Years | ||
Kohler Health Faucets | 3 Years | 3 Years | 1 Years | 1 Years | ||
Sensor Faucets and Other Commercial products | 10 Years | 12 Years | 5 Years | 5 Years | ||
Sensors, Electronic Circuits, Electrical Assembly, Motor and Pump |
1 Years | 1 Years | 6 Months | 6 Months | ||
Battery for Sensor Faucets | Nil | Nil | Nil | Nil | ||
DTV+ Interface, System Controller & Digital Value, Steam Generators |
3 years + 2* Year | 3 years + 2* Year | 6 Months | 6 Months |
*2 year extended warranty on DTV+ Interface, System Controller & Digital Valve is conditional on DTV+ Interface, System Controller & Digital Valve. This can only be availed by filling the Warranty Registration booklet available at the dealer at the time of purchase.
Fixture & Plumbing accessories, including but not limited to, grip rails, trim kits, drains: Duostrainer® sink strainers and soap/lotion dispensers; are warranted to the original purchaser to be free of defects in material and workmanship for one year from date of purchase. *
During the warranty period if (in the opinion of Kohler India) the defect is due to defects in the material or workmanship, K ohler India or its Authorized Service Franchisee/Representative will, at its sole option, repair or replace free of cost, any defective component or part of the Faucet, Sanitaryware and Bathing product, subject to the terms and conditions described below:
Care and cleaning guidelines for Chrome and Vibrant® PVD colours /finishes – Sanitaryware, Faucets and Bathing Products
The ideal cleaning technique is to always blot dry any water from metal surfaces. Allowing water to evaporate on metal will form water deposits. It is important to use a dabbing action to dry metal, not an abrasive or rubbing action. Cleaning with a damp sponge and buff drying should keep your faucet safe.
Kohler India’s shower enclosures are warranted to be free of defects in the material and workmanship for the period of 5 years, commencing from date of sale of Kohler India’s Products to the original purchaser (“warranty period”). During the warranty period if (in the opinion of Kohler India) the defect is due to defects in the material or workmanship, Kohler India or its Authorized Service Franchisee/Representative will, at its sole option, repair or replace free of cost, any defective componen t or part of the enclosure, subject to the terms and conditions document available with the product.
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