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Welcome to Kohler Programs & Promotions.

This page defines the terms & conditions of Kohler D2C programs, offers and promotions.

1. Coupon code SUMMER

  • Customer can use this coupon code to get flat 10% discount on any products available at shopkohler.in
  • The coupon is valid on first purchase made on shopkohler.in
  • This coupon code can be used once per user
  • Their is no Minimum ordering value to avail this offer
  • The coupon code is valid until 30-Jun-2022
  • The coupon can be added at Checkout page before payment is made

Note: Offer can be withdrawn at any point of time without prior intimation.

 

2. One time FREE INSTALLATION

One-time Installation is provided directly by Kohler service engineers, and it is absolutely FREE of cost.

Process of obtaining FREE Installation for the product ordered from shopkohler.in

  1. The customer will raise the installation request once the order is delivered.
  2. Installation request will be raised within 30 days from the date of delivery of the product via calling our toll-free number on working days.
  3. Kohler toll-free number: 18001032244
  4. Working days: Mon to Sat (8 am to 8 pm). Sundays and holidays are not included.
  5. Presently, Installation services by Kohler directly are provided at limited pin codes whose details are provided in Annexure 2 of this T&C.
  6. Our installation service is currently free of cost and all eligible products for this service can be determined from Annexure 1 of this T&C.

 

Kohler service installation includes

  1. End to end installation by Kohler Engineers, which includes:
  2. Dismantling of old products
  3. Unpacking & checking new product
  • Installation# of the product as per site readiness*.
  1. Checking of product performance.
  2. Post-installation demo.
  3. Guidance on Care & Cleaning.

Note: Kohler Engineer shall not be responsible for any damage to the site or the product already installed during dismantling, and the product shall be dismantled at the owner's risk only.

# Standard Installation includes connecting KOHLER fixtures to respective Hot/Cold water ports with the pre-existing plumbing line.

*Site readiness:

  1. Recommended Pressure:
    1. Minimum 3bar or 3kg/cm2 (Dynamic pressure) for Kohler Kitchen faucet
    2. Minimum 0.75 bar to 1bar or 0.75kg/cm2 to 1kg/cm2 (Dynamic pressure) for remaining product---Specify this product-wise.
  2. In the Case of Kitchen faucet installation, the minimum gap between the finished wall & center of the kitchen faucet is 50mm and above (50mm min. to 75mm max.)

 

Kohler engineers may refuse product installation in the following cases:

  1. Existing/running products or related plumbing lines had led to rusting or damage.
  2. Any changes in the Hot/Cold ports, Procurement of any additional accessories like hoses, installation kit, electrical components, or any related plumbing work, post-installation plastering & tiling works, if any.
  3. If the wall structure and the internal piping of both plumbing and electrical are not shared or guided by the end customer to ensure no internal pipes are damaged. 
  4. If Desired product specifications in terms of dimensional specifications and water Pressure are not met (which may lead to poor product performance)

Note: Please note that work related to tiling, plumbing, electrical, carpentry, welding, or any other form of work other than product installation shall be under the scope of the customer only.

For any queries, please call Kohler toll free number 18001032244

Note: Service may be delayed due to COVID restrictions in some regions. Delay would extend even after the restrictions are lifted as we ramp our operations. You may contact us for assistance.

Note: The installation service can be stopped at any point of time at discretion of Kohler.

 

Communication

  1. An SMS and a WhatsApp message will be sent to the customer with the service request-id and a code that needs to be shared with the Kohler service engineer at the time of Installation.
  2. Once the installation is completed, an SMS and WhatsApp message will be sent to the customer for sharing their feedback on Kohler's service. The message will include a feedback link.

 

ANNEXURES

Annexure 1

List of products which are eligible for FREE INSTALLATION

Sno. Product code Product name
1 25349IN-AF Accent Single Robe Hook In French Gold Finish
2 25349IN-BL Accent Single Robe Hook In Matte Black
3 25429IN-AF Accent Soap Dish Holder In French Gold Finish
4 25429IN-BL Accent Soap Dish Holder In Matte Black Finish
5 25346IN-AF Accent Toilet Roll Holder In French Gold Finish
6 25346IN-BL Accent Toilet Roll Holder In Matte Black
7 25428IN-AF Accent Toothbrush Holder In French Gold Finish
8 25428IN-BL Accent Toothbrush Holder In Matte Black Finish
9 25348IN-AF Accent Towel Bar In French Gold Finish
10 25348IN-BL Accent Towel Bar In Matte Black
11 25347IN-AF Accent Towel Holder In French Gold Finish
12 25347IN-BL Accent Towel Holder In Matte Black
13 99061IN-CP Aleo Bathspout In Chrome Finish
14 99061IN-BL Aleo Bathspout In Matte Black Finish
15 20077IN-CP Aleo Bathspout With Button In Chrome Finish
16 20077IN-AF Aleo Bathspout With Button In French Gold Finish
17 20077IN-BL Aleo Bathspout With Button In Matte Black Finish
18 72312IN-4ND-CP Aleo+ basin Mixer In Chrome Finish
19 72312IN-4ND-AF Aleo+ Basin Mixer In French Gold Finish
20 72312IN-4ND-BL Aleo+ basin Mixer In Matte Black Finish
21 72421IN-CP Awaken Multi Spray Handshower
22 26042in-4-cp Beam Pillar Cock
23 13946IN-2-0 Brive Toilet Seat Cover- Oval
24 12861IN-CP Citrus Multi Spray Handshower
25 80158IN-9-AF Complementary Angle Valve
26 76390IN-9-CP Complementary Angle Valve
27 75823IN-CP Complementary Bottle Trap
28 7275IN-CP Complementary Floor Drain
29 45432IN-CP Complementary Grid Drain
30 45432IN-AF Complementary Grid Drain in French Gold Finish
31 9040IN-CP Complementary Handshower Bracket
32 12067IN-CP Complementary Handshower Hose
33 12067IN-AF Complementary Handshower Hose in French Gold Finish
34 99054IN-CP Complementary Shower Arm
35 1061577IN-AF Complementary Shower Arm in French Gold Finish
36 16359IN-A-CP Complementary Single Spray Handshower
37 16356IN-A-CP Complementary Single Spray Shower
38 16356IN-A-AF Complementary Single Spray Shower In French Gold Finish
39 5634IN-CP Complementary Soap Dish
40 80158IN-9-CP Complementary Square Angle Valve
41 5630IN-CP Complementary Towel Bar
42 5631IN-CP Complementary Towel Ring
43 5637IN-CP Complementary Tumbler Holder
44 98100IN-CP Cuff Health Faucet
45 98100IN-0 Cuff Health Faucet
46 12927IN-CP Deco Health Faucet
47 12927IN-AF Deco Health Faucet In French Gold
48 26051-BGL Essential Capsule Mirror In Brushed Gold Finish
49 26051-BLL Essential Capsule Mirror In Matte Black Finish
50 26052-BGL Essential Rectangular Mirror In Brushed Gold Finish
51 26052-BLL Essential Rectangular Mirror In Matte Black Finish
52 26050-BGL Essential Round Mirror In Brushed Gold Finish
53 26050-BLL Essential Round Mirror In Matte Black Finish
54 23266IN-NA Forefront Rectangular Mirror
55 23265IN-NA Forefront Square Mirror
56 22534IN-4ND-CP Hone Basin Mixer
57 22541IN-4FP-CP Hone Bath And Shower Trim
58 22541IN-4FP-AF Hone Bath And Shower Trim In French Gold Finish
59 22543IN-CP Hone Bathspout
60 22543IN-AF Hone Bathspout In French Gold Finish
61 22544IN-CP Hone Bathspout With Button
62 22538IN-4-CP Hone Pillar Cock
63 16094IN-4-CP July 2 Way Bib Cock
64 75377IN-4-CP July Pillar Cock
65 81144-DA1 Kohler Maxstow Mirror Cabinet for Bathroom 15x24 (381mm X 610 mm)
66 81145-DA1 Kohler Maxstow Mirror Cabinet for Bathroom 20x24 (508mm X 610 mm)
67 81148-DA1 Kohler Maxstow Mirror Cabinet for Bathroom 20x40 (508mm X 1016mm)
68 81146-DA1 Kohler Maxstow Mirror Cabinet for Bathroom 30x24 (756mm X 610mm)
69 81149-DA1 Kohler Maxstow Mirror Cabinet for Bathroom 30x40 (756mm X 1016mm)
70 99482IN-4-CP Kumin Sink Cock
71 99483IN-A4-CP Kumin Sink Faucet
72 77364IN-CP Luxe Health Faucet
73 16346IN-CP Mastershower Arm
74 72757IN-0 Pureclean Bidet Seat - Oval
75 8195IN-0 Pureclean Bidet Seat - Round
76 8196IN-0 Pureclean Bidet Seat - Square
77 73198IN-CP Rain Shower - Round
78 73199IN-CP Rain Shower - Square
79 27724IN-CP Rainduet Filter Shower
80 27725IN-NA Rainduet Filter Shower Cartridge
81 23658IN-CP Rainduet Multi Spray Geometric
82 37432IN-CP Rainduet Multi Spray Handshower - Round
83 97009IN-CP Rainduet Multi Spray Handshower - Square
84 75924IN-AF Rainduet Multi Spray Shower in French Gold
85 28585IN-0 Switch Handshower In Chrome Finish
86 5633IN-CP Toilet Roll Holder In Chrome Finish
87 23147IN-4-CP Toobi Push Button
88 22860IN-0 Universal Bidet Pureclean Seat Attachment
89 22928IN-NA Vitality Rectangular Mirror
90 22929IN-NA Vitality Round Mirror
91 23966IN-4ND-CP Vive Basin Mixer
92 23966IN-4ND-AF Vive Basin Mixer In French Gold Finish
93 23968IN-4-CP Vive Pillar Cock
94 23967IN-4ND-CP Vive Tall Basin Mixer
95 13900IN-4-CP Washing Machine Bib Cock


 Annexure 2

Service team visit timeline (based on customer delivery address Pin-code) for FREE INSTALLATION

Pin-code

City

Installation visit timeline (days)

380001

AHMEDABAD

1

380002

AHMEDABAD

1

380003

AHMEDABAD

1

380004

AHMEDABAD

1

380005

AHMEDABAD

1

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AHMEDABAD

1

380007

AHMEDABAD

1

380008

AHMEDABAD

1

380009

AHMEDABAD

1

380010

AHMEDABAD

1

380011

Ahmedabad

1

380013

AHMEDABAD

1

380014

AHMEDABAD

1

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AHMEDABAD

1

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AHMEDABAD

1

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AHMEDABAD

1

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AHMEDABAD

1

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AHMEDABAD

1

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Ahmedabad

1

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AHMEDABAD

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AHMEDABAD

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AHMEDABAD

1

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AHMEDABAD

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AHMEDABAD

1

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AHMEDABAD

1

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AHMEDABAD

1

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AHMEDABAD

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Ahmedabad

1

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Ahmedabad

1

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AHMEDABAD

1

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Ahmedabad

1

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Ahmedabad

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AHMEDABAD

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AHMEDABAD

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AHMEDABAD

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AHMEDABAD

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AHMEDABAD

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AHMEDABAD

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AHMEDABAD

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Ahmedabad

1

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AHMEDABAD

1

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AHMEDABAD

1

380060

AHMEDABAD

1

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Ahmedabad

1

380063

AHMEDABAD

1

380075

AHMEDABAD

1

380210

Ahmedabad

1

380330

Ahmedabad

1

382115

Ahmedabad

1

382211

Ahmedabad

2

382213

AHMEDABAD

1

382305

Ahmedabad

3

382308

Ahmedabad

3

382324

Ahmedabad

1

382325

AHMEDABAD

1

382327

Ahmedabad

3

382330

AHMEDABAD

1

382333

Ahmedabad

3

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AHMEDABAD

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AHMEDABAD

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AHMEDABAD

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AHMEDABAD

1

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AHMEDABAD

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1

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AHMEDABAD

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AHMEDABAD

1

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1

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AHMEDABAD

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Ahmedabad

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AHMEDABAD

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Ahmedabad

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Ahmedabad

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Ahmedabad

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Ahmedabad

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AHMEDABAD

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Ahmedabad

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AHMEDABAD

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AHMEDABAD

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Ahmedabad

1

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AHMEDABAD

1

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AHMEDABAD

1

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AHMEDABAD

1

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AHMEDABAD

1

387120

Ahmedabad

3

390915

AHMEDABAD

1

560001

Bangalore

1

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Bangalore

1

560003

Bangalore

1

560004

Bangalore

1

560005

Bangalore

1

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Bangalore

1

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Bangalore

1

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Bangalore

1

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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1

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

1

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

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Bangalore

1

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Bangalore

2

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Bangalore

1

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Bangalore

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Bangalore

1

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Bangalore

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Bangalore

1

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Bangalore

1

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Bangalore

1

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Bangalore

1

560125

Bangalore

1

560242

Bangalore

1

560300

Bangalore

1

562106

Bangalore

1

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Bangalore

1

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Bangalore

2

562125

Bangalore

1

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Bangalore

1

562149

Bangalore

1

562157

Bangalore

1

562158

Bangalore

1

562300

Bangalore

2

561204

BANGALORE RURAL

2

560101

Bengaluru

1

562124

BENGALURU

2

562134

BENGALURU

2

562156

BENGALURU

2

562164

BENGALURU

1

600001

Chennai

1

600002

Chennai

1

600003

Chennai

1

600004

Chennai

1

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Chennai

1

600006

Chennai

1

600007

Chennai

1

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Chennai

1

600009

Chennai

1

600010

Chennai

1

600011

Chennai

1

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Chennai

1

600013

Chennai

1

600014

Chennai

1

600015

Chennai

1

600016

Chennai

2

600017

Chennai

1

600018

Chennai

1

600019

Chennai

2

600020

Chennai

1

600021

Chennai

1

600022

Chennai

1

600023

Chennai

1

600024

Chennai

1

600025

Chennai

1

600026

Chennai

1

600027

Chennai

1

600028

Chennai

1

600029

Chennai

1

600030

Chennai

1

600031

Chennai

1

600032

Chennai

1

600033

Chennai

1

600034

Chennai

1

600035

Chennai

1

600036

Chennai

1

600037

Chennai

2

600038

Chennai

1

600039

Chennai

1

600040

Chennai

1

600041

Chennai

2

600042

Chennai

1

600043

Chennai

2

600044

Chennai

2

600045

Chennai

2

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Chennai

2

600047

Chennai

2

600048

Chennai

2

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Chennai

2

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Chennai

2

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Chennai

2

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Chennai

2

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Chennai

2

600054

Chennai

2

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Chennai

2

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Chennai

2

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Chennai

2

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Chennai

2

600059

Chennai

2

600060

Chennai

2

600061

Chennai

2

600062

Chennai

2

600063

Chennai

2

600064

Chennai

2

600065

Chennai

2

600066

Chennai

2

600068

Chennai

2

600069

Chennai

2

600070

Chennai

2

600071

Chennai

2

600072

Chennai

2

600073

Chennai

2

600074

Chennai

2

600075

Chennai

2

600076

Chennai

2

600077

Chennai

2

600078

Chennai

1

600079

Chennai

1

600080

Chennai

1

600081

Chennai

1

600082

Chennai

1

600083

Chennai

1

600084

Chennai

1

600085

Chennai

1

600086

Chennai

1

600087

Chennai

2

600088

Chennai

2

600089

Chennai

2

600090

Chennai

1

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Chennai

2

600092

Chennai

1

600093

Chennai

1

600094

Chennai

1

600095

Chennai

2

600096

Chennai

2

600097

Chennai

2

600098

Chennai

2

600099

Chennai

2

600100

Chennai

2

600101

Chennai

1

600102

Chennai

1

600103

Chennai

2

600104

Chennai

1

600105

Chennai

1

600106

Chennai

1

600107

Chennai

1

600108

Chennai

1

600109

Chennai

1

600110

Chennai

2

600111

Chennai

2

600112

Chennai

2

600113

Chennai

1

600114

Chennai

2

600115

Chennai

2

600116

Chennai

2

600117

Chennai

2

600118

Chennai

1

600119

Chennai

2

600120

Chennai

2

600121

Chennai

1

600122

Chennai

2

600123

Chennai

2

600124

Chennai

2

600125

Chennai

2

600126

Chennai

2

600127

Chennai

2

600128

Chennai

2

600129

Chennai

2

600130

Chennai

2

600131

Chennai

2

600132

CHENNAI

2

601102

Chennai

2

601301

Chennai

2

601302

Chennai

2

601303

Chennai

2

602024

Chennai

2

602025

Chennai

2

602101

Chennai

1

602102

Chennai

1

602103

Chennai

1

602104

CHENNAI

2

602105

Chennai

2

602107

Chennai

2

603048

Chennai

1

603103

Chennai

2

603108

Chennai

2

603112

Chennai

2

603202

Chennai

2

603203

Chennai

2

603204

Chennai

2

603209

Chennai

2

603210

Chennai

2

603211

Chennai

2

631604

Chennai

2

631606

Chennai

2

110000

Delhi

1

110001

Delhi

1

110002

Delhi

1

110003

Delhi

1

110004

Delhi

1

110005

Delhi

1

110006

Delhi

1

110007

Delhi

1

110008

Delhi

1

110009

Delhi

1

110010

Delhi

1

110011

Delhi

1

110012

Delhi

1

110013

Delhi

1

110014

Delhi

1

110015

Delhi

1

110016

Delhi

1

110017

Delhi

1

110018

Delhi

1

110019

Delhi

1

110020

Delhi

1

110021

Delhi

1

110022

Delhi

1

110023

Delhi

1

110024

Delhi

1

110025

Delhi

1

110026

Delhi

1

110027

Delhi

1

110028

Delhi

1

110029

Delhi

1

110030

Delhi

1

110031

Delhi

1

110032

Delhi

1

110033

Delhi

1

110034

Delhi

1

110035

Delhi

1

110036

Delhi

1

110037

Delhi

1

110038

Delhi

1

110039

Delhi

1

110040

Delhi

1

110041

Delhi

1

110042

Delhi

1

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Delhi

1

110044

Delhi

1

110045

Delhi

1

110046

Delhi

1

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Delhi

1

110048

Delhi

1

110049

Delhi

1

110050

Delhi

1

110051

Delhi

1

110052

Delhi

1

110053

Delhi

1

110054

Delhi

1

110055

Delhi

1

110056

Delhi

1

110057

Delhi

1

110058

Delhi

1

110059

Delhi

1

110060

Delhi

1

110061

Delhi

1

110062

Delhi

1

110063

Delhi

1

110064

Delhi

1

110065

Delhi

1

110066

Delhi

1

110067

Delhi

1

110068

Delhi

1

110069

Delhi

1

110070

Delhi

1

110071

Delhi

1

110072

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MUMBAI

1

400045

MUMBAI

1

400046

Mumbai

1

400048

MUMBAI

2

400050

MUMBAI

1

400073

Mumbai

1

400075

MUMBAI

1

400083

MUMBAI

1

400100

MUMBAI

1

400105

Mumbai

1

400106

Mumbai

1

400107

MUMBAI

2

400108

Mumbai

1

400109

Mumbai

1

400125

MUMBAI

1

400162

Mumbai

2

400401

Mumbai

1

400410

Mumbai

1

400547

MUMBAI

1

400700

MUMBAI

1

400901

Mumbai

1

401100

Mumbai

3

401200

Mumbai

2

401205

MUMBAI

2

401303

MUMBAI

1

402205

Mumbai

3

410107

Mumbai

2

421001

MUMBAI

1

421006

Mumbai

2

421032

Mumbai

2

421051

MUMBAI

2

421205

MUMBAI

2

421206

MUMBAI

2

421304

MUMBAI

2

421306

MUMBAI

1

421502

MUMBAI

1

421507

Mumbai

2

421607

MUMBAI

2

400218

Navi mumbai

2

400611

Navi mumbai

1

407001

Navi mumbai

1

410200

Navi mumbai

2

410206

Navi mumbai

3

410211

Navi mumbai

2

410213

Navi mumbai

2

410216

Navi mumbai

3

410217

Navi mumbai

2

410219

Navi mumbai

1

410221

Navi mumbai

3

201020

Noida

1

201300

Noida

1

201301

Noida

1

201303

Noida

1

201304

Noida

1

201305

Noida

1

201306

Noida

1

201307

Noida

1

201308

Noida

1

201309

Noida

1

201310

Noida

1

201312

Noida

1

201313

Noida

1

201315

Noida

1

201318

Noida

1

203201

Noida

1

400201

THANE

2

400206

Thane

2

400207

Thane

3

400208

Thane

2

400210

Thane

2

400613

THANE

1

400617

THANE

1

420421

Thane

1

421305

THANE

1

421307

Thane

2

431302

Thane

2

400609

THANE (W)

1

 

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